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Talking CAHPS: Setting your strategy
When CMS announced its Contract Year 2021 Star Ratings formula updates, the agency sent a clear message - positive member perception is now…
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Written by Dan Ready
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SelectHealth Uses Decision Point to Deploy Whole Person Population Health Management
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Written by Karen Pierce
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Activating Whole Person Care – Combining Data Sources to Predict Member Behavior and Take Action Effectively
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Written by Karen Pierce
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BMA Study Takes Aim at CAHPS Survey Improvements
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Written by Karen Pierce
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Decision Point Unveils Self-Service Population Segmentation Tool
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Written by Karen Pierce
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CAHPS: Approaches to Taking Action on the New King of Star
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Written by Karen Pierce
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CAHPS: The new key to Star
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Written by Dan Ready
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SelectHealth & Decision Point to Present to ACHP
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Written by Karen Pierce
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EmblemHealth, WellCare, & Decision Point: COVID-19 & Population Health
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Written by Karen Pierce
member engagement
CAHPS & COVID-19
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Written by Dan Ready
population health
COVID-19: Caring for your members
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Written by Dan Ready
member engagement
Talking CAHPS: Changing member perception & behavior
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Written by Dan Ready
member engagement
Talking CAHPS: Member identification
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Written by Dan Ready
member engagement
Talking CAHPS: Personas
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Written by Dan Ready
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SelectHealth & Decision Point: Transformation to Proactive PopHealth
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Written by Karen Pierce
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Harvard Pilgrim & Decision Point: Journey Mapping to Enhance Member Experience, Engagement & Retention
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Written by Karen Pierce
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WellCare, St. Luke's Health Partners, & Decision Point: Machine Learning
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Written by Karen Pierce
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Reducing Avoidable Admissions & Re-admissions | Scottsdale, AZ
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Written by Karen Pierce
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Medical Mutual & Decision Point: Successes in Improving CAHPS
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Written by Karen Pierce
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Harvard Pilgrim & Decision Point: Impact of Incentives on Changing Member Behaviors
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Written by Karen Pierce
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Healthfirst & Decision Point: Impacting Member Retention in a Highly Competitive Medicare Market
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Written by Brian Heacox
population health
Increasing Emphasis on Population Health Impacts Hospital Finances?
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Written by Saeed Aminzadeh
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A CAHPS-Centric Approach to Holistic Member Engagement | Miami, FL
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Written by Karen Pierce
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Looser Restrictions on HRAs on the Horizon
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Written by Managed Healthcare Executive
provider profiling
How Metrics & Actions Can Improve Provider Outcomes
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Written by Brian Heacox
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A Shift In Measuring 'True' Provider Performance
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Written by Brian Heacox
population health
Nine Ways to Reduce Hospital Readmissions
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Written by Saeed Aminzadeh
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Reducing Avoidable Utilization Through Field & Traditional Care Management Models | Scottsdale, AZ
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Written by Karen Pierce
population health
ROI for Care Management: Challenges of Establishing Measurement
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Written by Phil Johnson
population health
Home Health’s Role in Reducing Preventable Readmissions?
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Written by Saeed Aminzadeh
member engagement
Health Professional Radio: Saeed Aminzadeh, Decision Point CEO
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Written by Karen Pierce
population health
Insights from Bridge to PopHealth East
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Written by Brian Heacox
member engagement
Decision Point Member Profile Empowers Health Plans to Provide Better Care and Guidance
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Written by Karen Pierce
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Improving Pop Health: Identifying & Taking Action on Social Determinants of Health
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Written by Saeed Aminzadeh
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Assessing CAHPS Surveys, Patient Satisfaction with Machine Learning
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Written by Sara Heath
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Cyborgs, Ostriches, & Scrappers – Personas for Health Communication
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Written by Lisette Roman
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Black Holes, Stars & Member Engagement
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Written by Charith Peris
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Harvard Pilgrim Partners with Decision Point to Enhance Quality & Outcomes
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Written by Karen Pierce
