Member engagement, reimagined.
We believe that member engagement should be built on a foundation of actionable data insights based on machine learning, artificial intelligence, and depth of experience. Too often, data is compiled and analyzed with no clear path as to how it can be used most effectively. For us, data is a starting point to something much larger: strategic member engagement that’s targeted to the right members and personalized to each unique lifestyle and preferences.
Members are multifaceted.
We understand that a member’s medical care tells only a small part of their healthcare story. To make informed decisions and impact member behavior, our platform builds deep and layered member profiles, including social determinants of health.
Buzzwords brought to life.
Artificial intelligence, machine learning, predictive analytics... We see and hear them every day. But what do they really mean and what aspects can be valuable? Without extensive healthcare experience behind them, they’re a means to an end. Our expertise in applying these tools in real-world plan settings make them integral to boosting performance. Not just buzzwords.
Complicated, made easy.
Data integration can be a daunting task. We make it easy. We accept data in any format, allowing us to do the heavy lifting so you can spend your time on the things that matter most. Oh, and did we mention we have our clients up and running within 45 days?
More than data.
You deserve more than just data. A range of professional services is included within every client engagement that is essential to ongoing performance improvement. Our Customer Success Team is there every step of the way to ensure transparency, fluid orchestration, and measurable results.
Current and future state
Resource planning assessment
An actionable member summary that supercharges engagement.
OurOpus Member Profile delivers an at-a-glance view of a member’s historical experiences and predicted future behavior, enabling health plans to rapidly act upon critical intelligence.