Talking CAHPS: Last-Minute Strategies
Join us on February 17th at noon EST for an educational webinar on last-minute strategies you can get moving on today to help improve member perception before surveys land in homes and a look forward as went enter the era of member experience.
- Selecting the right members to include for a final push
- Crafting messaging around member-conditioning to elevate survey ratings
- Becoming a CAHPS-centric organization by 2022
- Planning ahead for 2023, when member experience measures will account for over 50% of Star Ratings