Use Case

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Care Management

Increase case throughput by providing case managers with an easy to interpret profile of member-specific clinical and behavioral history as well as predicted future utilization & adherence.
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Member Services

Enable empathetic conversation through actionable intelligence spanning historical health plan interactions, clinical and social conditions, as well as predicted disenrollment and CAHPS behavior.
Revise Utilization Timeline

Follow the Healthcare Journey

Quickly understand a member’s utilization story across every event with each provider.

Know Which Conditions are Driving Utilization

Rapidly discern historical chronic, behavioral health, substance use, and acute conditions.
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Learn how plans are leveraging Member Profile to improve outcomes.