September 14, 2023

Talking CAHPS with Alexandra Schweitzer: Health Equity & SDOH

Check out this episode to learn:

  • HEI, CAHPS, and SDOH: Understanding the importance of the Health Equity Index and the connection it shares with CAHPS-related issues caused by unmet social needs
  • Developing an SDOH Pathways Strategy: Mapping the program, ecosystem, goals, and the pathway to connect patients with health-related social needs to resources that address them
  • Engaging Stakeholders: Defining the program with the appropriate organizational stakeholders to build buy-in and ensure an effective approach
  • Tracking and Iterating: The importance of gathering data on connection rates, potential points of friction, and overall engagement to continue to improve the program