Join us on July 13th for a virtual session led by Decision Point CEO, Saeed Aminzadeh, on taking control of CAHPS and member experience through a range of strategic engagement strategies.
The session is free to attend for all hospital and health plan employees! You can register here.
- Uncovering and understanding the drivers of member satisfaction & experience
- Identifying low CAHPS raters using predictive analytics
- Using an action oriented engagement timeline to improve member experience and CAHPS scoring
- Using behavioral science to craft engaging scripts to improve member perception
Hope to see you there!