- We get the most out of your data with the least impact on your organization
- Secure transmission and data storage, including de-identification of member data.
- Rapid startup and streamlined production processes minimize impact on your IT organization.

Data Ingestion
We're data agnostic: we'll use as much data as is available
- Eligibility
- Medical Claims
- Pharmacy Claims
- Laboratory Claims
- Consumer Data
- Survey Data
- HEDIS Results
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SFTP
Server
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Secure Data
Transmission
Decision Point Environment
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Dedicated
File Server -

Predictive Modeling
Identify members who are not going to engage
- We blend a series of mathematical and machine learning modeling techniques that best fit the nature of the outcomes that we’re predicting
- Context sensitive data partitioning improves predictions and scalability
- Multi-model, ensemble-based machine learning algorithms optimize predictive accuracy

Micro Segmentation
Identify what's causing those members not to engage
- Micro-segmentation and clustering to identify engagement barriers and the actionable characteristics of members to facilitate personalized communications
- Advanced segmentation and clustering of members into personas based on prior member experience.

Outreach & Response Optimization
Identify which members should be targeted and how to communicate with them
- Align messaging and channel recommendations to increase the likelihood of each person’s response and behavior change
- Outreach messaging (script) assignment aligned with member behavioral influencers
- Outreach channel intensity recommendations aligned to use the least intensive channel that will influence engagement

Campaign Orchestration
Identify which members should be targeted and how to communicate with them
- Focused from the bottom up on targeting members from cycle to cycle that will maximize your engagement return with your available resources.
- Cross/multi-measure optimization to directly and indirectly boost the impact of every recommended contact you make
- Uplift modeling and analysis to continuously improve targeting with right messaging and channel intensity.

Platform Dashboard
Visualize population characteristics, actions and impact
- Access to actionable and insightful dashboards
- Simple data visualization to draw conclusions and identify actionable segments
- Reporting on return on investment and outreach impact